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"A quick note to say thank you for website and your recent reply to a question I had. I'm just getting started in this business, and with your help I am feeling more confident with each day that passes. Once again thank you."

Steve Dodd
Commercial Cleaning Services
Broken Arrow, OK


"I had my first strip and wax job and it happened to be a VERY picky Client. Well I have the advantage of living very close to Steve and Jean. Steve offered to come and help. With Steve's help we completed the strip and wax job. I learned so much and I am extremity grateful for Steve and his commitment to helping his members succeed. Steve and Jean you both are a GREAT blessing to our industry and an example of true selfless individuals that I am proud to know. Thank you for all you do."

Matthew Kitzmann
Air Quality Solutions
Rochester, MN


"Steve, thanks for your help. I can't even begin to tell you how valuable your site and help has made a world of difference to how we do business."

Rocky Lozano
Big Sky Mountain Enterprises
Great Falls, MT


"Steve thanks for all your help. I got the contract. Just to let you know this site has been fantastic. I have been in business for 4 months here and I have secured 6 contracts with your help and info. Keep up the great work."

Tim Daniels
All Green-All Clean
Long Beach, MS


"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."

William Briggs
One Briggs Janitorial Service
Woodbridge, VA



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Featured Downloads
Marketing and Sales Success for Cleaning Companies: Ebook, Audio Class, Marketing Plans and more!Marketing and Sales Success for Cleaning Companies: Ebook, Audio Class, Marketing Plans and more!
The Janitorial Store
Struggling to market your cleaning business? We have all the tools you need to learn how to market your cleaning business and actually get the results you're looking for! Ebook, 2 hour Audio Class and transcript, Marketing Plans, marketing materials and more! Don't waste any more time searching the Internet for that magic bullet - you can have access to all this and more - right now! . . . keep reading

EBOOK DOWNLOAD: Green Cleaning: Everything You Need to Know About Providing Environmentally Friendly Cleaning ServicesEBOOK DOWNLOAD: Green Cleaning: Everything You Need to Know About Providing Environmentally Friendly Cleaning Services
Do you want to offer green cleaning services to your customers but don't know where to begin? Become the first in your community to truly understand the full scope of just what it means to "clean green". Become the leading authority on green cleaning in your community. It's only a matter of time before your customers will be demanding that you use green cleaning products and procedures. So get a jump-start NOW and let your customers know that you're ready to convert their facility to green cleaning today! . . . keep reading

EBOOK DOWNLOAD: Bidding & Estimating for Cleaning CompaniesEBOOK DOWNLOAD: Bidding & Estimating for Cleaning Companies
Are you confused on how to prepare bids for commercial cleaning accounts? If you bid too high, you might lose the job, but bidding too low might mean you won't make a profit on the job. Walking that fine line and bidding correctly can have a huge impact on the success of your cleaning business. This Ebook will show you how to bid, step-by-step. Click here for more information. This Ebook is FREE for members, and only $37 for non-members. . . . keep reading

What's New
Interview with Mike Robert of American DryerInterview with Mike Robert of American Dryer
Whether you provide green cleaning services to your customers or just want to save your customers money, you'll want to listen to this recorded interview. American Dryer's products can save customers 95% of paper towel costs while protecting the environment. Mike explains the cost analysis you can do with your customers, how using air dryers can reduce land fill waste, how they can save 80% on energy costs, and how using the Extreme Air dryer can help your customers gain LEED points. . . . keep reading

Online Safety Training for Cleaning Companies (OSHA Compliant).Online Safety Training for Cleaning Companies (OSHA Compliant).
The Janitorial Store and EMPO Corporation proudly bring you the convenience of OHSA Compliant, online safety training. All workplaces have hazards. Employees must be educated--in advance--about the potential hazards in their work environment. Hazardous Communications, also known as Employee Right To Know, covers both identified and potential hazards in the workplace, specifically chemical hazards, physical hazards, noise hazards, and infectious hazards. . . . keep reading

AUDIO: Are You Prepared For Tax Time?AUDIO: Are You Prepared For Tax Time?
Members - did you miss the call? No problem! Listen as Jean, Steve and fellow members discuss tax time preparation. Some of the topics discussed include: Why you should use bookkeeping software to track your business financials; Do you prepare your own taxes or do you have an accountant?; How often and when you should visit your accountant; Paying Estimated taxes W-2's and other end-of-year forms and reports; Taking advantage of write-off's; Tracking mileage; Employees vs subcontractors . . . keep reading

AUDIO: CIMS Certification - What Is It And Do I Need It For My Cleaning Company?AUDIO: CIMS Certification - What Is It And Do I Need It For My Cleaning Company?
This is an interview with Gail Sutton, who owns a CIMS Certified cleaning company. CIMS stands for the ISSA's Cleaning Industry Management Standard. Listen as Gail explains what it is, who it is for, why you should consider certification, how long it takes, how much it costs, the challenges, the benefits, and more! . . . keep reading

LIVE Telephone Discussion for MembersLIVE Telephone Discussion for Members
Join us for the next Telephone Discussion Forum on February 10th! This month's topic is: Do you have a handle on the financial status of your cleaning business? Two important things you need to do for your business right now is to figure out where you are now and where you are going. The only way to get a true picture of your business is to study your financial statements. Join us for a members-only telephone discussion on getting a handle on your financial status. . . . keep reading


<b>RECENT ARTICLES</b>
Trash Can Liner BasicsTrash Can Liner Basics
Steve Hanson
Many janitorial companies supply trash can liners to their customers. So how do you know what to recommend? Trash can liners used to be judged by overall thickness. Now, however, they are broken down into the types of resin: low-density, linear low-density, and density polyethylene. . . . keep reading

Ergonomics and Back Pack Vacuums
Steve Hanson
Back pack vacuums have greatly increased worker productivity in the cleaning industry. Not only do they increase productivity, they contribute to safety as well. Ergonomics involves making workers comfortable and safe while they work, and most back pack manufacturers are making their vacuums with that in mind. Here are some of the ergonomic features of using back pack vacuums: . . . keep reading

Trash Cans: Microbes Mean MoneyTrash Cans: Microbes Mean Money
Steve Hanson
Foul odors are common in the cleaning industry. Let's face it: odor control is one of the main reasons we need to clean. There are few odors more pungent than that of a wet, dirty trash can. In an age of recycling, much of what we throw away is theoretically separated as "clean" materials. Dry paper, cardboard, and other recycled materials offer no opportunity for odors to exist. The combination of liquid, organic matter, and time is what causes foul odors. Where do these conditions exist? Of course, in the most commonplace of items, a typical trash can or bin. . . . keep reading

ONLINE VIDEO: Telephone Call Log and Cleaning Customer Complaint LogONLINE VIDEO: Telephone Call Log and Cleaning Customer Complaint Log
Jean Hanson
Are you letting phone calls to your cleaning business fall through the cracks? Is your receptionist writing down your messages on post-it notes? Are your notes getting lost? Watch this short video, which shows how to keep a daily telephone call log to track all incoming calls. You should also keep a customer complaint log to track all complaints that come in. Find out what the log should contain so you and your employees can follow up and resolve the problem. . . . keep reading

The Two Most Important Things You Need To Do For Your Business TodayThe Two Most Important Things You Need To Do For Your Business Today
Sharon Cowan
It sounds simple doesn't it? Only 2 important things to do for your business today! How about get more clients? No. How about purchase new equipment? No. Well, how about moving to an office? No, none of the above. There are only 2 tasks that if neglected can make or break your business today. Now I know you are really scratching your head wondering what those can be. . . . keep reading

Should You Target Property Managers or Owner Occupied Buildings?
Steve Hanson
One of the things you've probable learned about marketing your cleaning business is to figure out who your target market is. For those of you targeting office buildings, you've probably discovered that there are actually two groups of people you want to consider marketing to -- 1) property managers, and 2) building owners. . . . keep reading

Preventing Back Injuries for Janitorial WorkersPreventing Back Injuries for Janitorial Workers
Jean Hanson
There is one call you can receive from an employee that will send a shiver down your spine perhaps more than any other: "I got hurt." The implications to this call can be HUGE. Of course, you are concerned about the immediate well-being of your employee. No reasonable person wants to see another human in pain. Typically, most injuries in the cleaning business are not life threatening. Cuts, sprains, falls, and other minor injuries are common, and easily treated. Fortunately, most injuries just need some first aid and perhaps some time off. . . . keep reading


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